Privacy Policy

Personal Identifiers: When you create an account, place an order, or subscribe, we collect your full name, email address, phone number, and delivery address.

Order & Transaction Records: We keep a record of the items you purchase, order status, total price, and Cash on Delivery or electronic payment confirmation.

Account & Authentication Data: If you register with email/password or Google OAuth, authentication identifiers and session tokens are stored securely via Supabase.

Device & Browsing Details: Information such as your IP address, browser type, and operating system are logged automatically for fraud prevention and performance optimization.

Fulfilling Customer Orders: To pack, dispatch, and coordinate the delivery of your items to your chosen shipping address.

Cash on Delivery & Communication: To verify your order by phone or SMS and provide shipping tracking updates.

Customer Support: To respond promptly to inquiries, replacement claims, warranty questions, or order adjustments.

Shopping Bag Persistence: We store your shopping bag contents locally in your browser so you do not lose your selections when reloading or returning.

Platform Security & Integrity: To protect our marketplace against fraud, unauthorized account access, and policy violations.

Courier & Logistics Partners: We share your delivery name, address, and phone number with authorized courier services strictly to fulfill physical delivery.

Authentication & Database Infrastructure: We use Supabase with Row Level Security (RLS) to manage encrypted databases and authentication tokens.

Google OAuth Services: If you choose to log in via Google, your authentication is processed securely according to Google's privacy standards.

No Sale of Personal Data: We never sell, rent, or trade your personal information to third-party marketers or data brokers.

Essential Session Cookies: Required to keep you authenticated as you navigate between store sections and account pages.

Local Storage: We utilize browser local storage to maintain your active shopping cart items without requiring an account login.

You can manage or disable cookies in your browser settings at any time; however, some core shopping bag features may require local storage to function smoothly.

Access & Rectification: You may view and edit your profile information at any time from your Account Dashboard.

Data Erasure: You have the right to request deletion of your account and personal identifiers by contacting our privacy team.

Order Archival: Certain purchase and invoice records may be retained as required by tax regulations and consumer protection laws.

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: privacy@nivaroa.com / Nivaroa@gmail.com

Phone: +92 303 9391913

Business Hours: Monday – Saturday, 9:00 AM – 7:00 PM (PKT)